Amazon's new delivery driver smart glasses will capture thousands of photos per shift, including images of customers and private property. The company plans to upload the data to its AI platform without an established opt-out mechanism.
The glasses will take "several thousand captures in a single driver's typical shift," according to Bloomberg reporting. Amazon intends to feed this visual data into its AI Wellspring platform for analysis.
When asked whether customers could opt out of being photographed, Amazon's Viraj Chatterjee said the company "hasn't thought about that."
The move raises privacy concerns as delivery drivers will be recording video and still images of residential areas, doorsteps, and potentially people during their routes. The glasses are designed to enhance driver safety and delivery efficiency, but the constant capture methodology differs from traditional doorbell camera setups where homeowners knowingly install the devices.
Amazon has not yet announced a launch date for the glasses or detailed privacy safeguards. The company has faced previous scrutiny over its surveillance initiatives, including Ring doorbell partnerships and warehouse monitoring systems.
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