PBS STATION FACES 50TB DATA LOSS AFTER CLOUD PROVIDER GOES SILENT

The PBS station contracted Iron Mountain for cloud storage services but lost contact with the provider. When attempting to retrieve their data, Iron Mountain stated: "We don't have access to the data on the hardware/servers." The station now faces a critical situation with no way to recover the 50TB archive, which contains years of programming and historical content. Iron Mountain has not provided explanations for the access denial or when service might be restored. The incident highlights risks associated with relying on single cloud providers without redundant backups. Organizations storing critical data are typically advised to maintain multiple copies across different platforms or on-site systems. It remains unclear whether the station has initiated legal action or contacted data recovery specialists. Iron Mountain, a major data management company, has not released public statements regarding the situation.