ONE IN SEVEN UK ADULTS TURN TO AI FOR MEDICAL ADVICE

The poll reveals a growing trend of patients bypassing traditional healthcare in favor of artificial intelligence tools. Doctors have labeled the findings "highly concerning," warning that relying on chatbots for medical guidance poses significant risks to patient safety. The NHS waiting list crisis appears to be driving adoption, with a quarter of chatbot users citing delays as their motivation. However, AI systems lack the ability to diagnose conditions accurately, review patient history, or understand complex medical contexts. Medical professionals stress that chatbots cannot replace clinical expertise and may provide inaccurate or incomplete information. Misdiagnosis through AI consultation could delay proper treatment and worsen health outcomes. The study highlights a healthcare system under strain, where patient frustration with access times is pushing people toward unregulated alternatives. Experts warn that without addressing NHS backlogs and public education about AI limitations, this trend could increase patient harm.