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MUSEUMS EMBRACE AI CHATBOTS DESPITE ACCURACY CONCERNS

Museums are deploying AI chatbots to attract visitors and secure funding, but staff members warn that AI-generated inaccuracies and bias could damage these institutions' credibility as trusted sources of knowledge.

2 SOURCESFIRST SEEN JUL 13, 03:00 AM► READ THE ARTICLE

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How museums are using AI chatbots to reach new audiences, as some museum staff worry AI-generated inaccuracies and bias could undermine them as trusted sources (Naomi Rea/Financial Times)

Naomi Rea / Financial Times: How museums are using AI chatbots to reach new audiences, as some museum staff worry AI-gen…

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An NYT reporter finds AI-generated, unauthorized biographies of herself and other journalists on Amazon, where AI-made books with elusive "authors" proliferate (Kashmir Hill/New York Times)

Kashmir Hill / New York Times: An NYT reporter finds AI-generated, unauthorized biographies of herself and other journal…

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