[BUSINESS]■ STORY TIMELINE
FORCED ARBITRATION CLAUSES STRIP CONSUMER RIGHTS
Companies are embedding forced arbitration clauses deep in terms of service agreements, preventing customers from suing and forcing disputes into private courts. The practice has become standard across nearly all digital products and services.
The Verge+0m
Today, I’m talking with Brendan Ballou, founder of the Public Integrity Project and author of a new book, called When Co…